Guest User
October 19, 2024
I spent two weeks at the Royal Grand Hotel on a very intense business trip, where all meetings were held in their conference room. As such, we had breakfast, lunch and most dinners at the hotel. In a nutshell, the food and more importantly the service are outstanding! The Managing Director Wael Hariz has created an environment where everyone from the front desk to the waiters to the cleaning ladies offer service that parallels any Ritz Carlton. While they offer a hearty breakfast and lunch buffet, you need only ask chefs Ali or Mahmoud to prepare a special dish and they are happy to indulge. The espresso and macchiato rival any barista in the US. The roof top restaurant offers tasty Sushi and Vietnamese food accompanied by reasonably priced Spanish wine. The bedrooms are spacious with lots of natural light and the beds comfortable, though nothing to write home about. The guy to know is Bilal at the front desk. He’s the can do man. Ask him for a restaurant recommendation or a reliable pharmacy and he’ll give you the best advice. Overall, there might be nicer hotels with better views but hands down the best service in town.